Privacy Policy

Chicken Train Casino ("we," "us," or "our") operates the website chickentraincasino.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data. By using our website, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy. We do not operate a casino, do not process financial transactions, and do not require account registration. Our data collection is minimal and focused on improving your browsing experience.

1. Information We Collect

1.1 Analytics Data

We use analytics services to understand how visitors interact with our website. This data is collected automatically and may include:

• IP address (anonymised where possible)
• Browser type and version
• Operating system
• Referring website or URL
• Pages visited and time spent on each page
• Date and time of your visit
• Device type (desktop, mobile, tablet)
• Screen resolution
• Approximate geographic location (country/region level, not precise location)

This data is aggregated and does not personally identify individual visitors. We use it to improve our content, optimise site performance, and understand which pages are most useful to our audience.

1.2 Cookies

Our website uses cookies — small text files stored on your device — to remember your preferences and improve your experience. See Section 3 for our full Cookie Policy.

1.3 Contact Form Data

If you contact us through our contact page, we collect the information you voluntarily provide, which may include:

• Your name
• Your email address
• The subject of your inquiry
• The content of your message

We use this information solely to respond to your inquiry. We do not add contact form submissions to marketing lists, and we do not share this information with third parties.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website — ensuring pages load correctly and content displays properly across devices.
• To improve our content — understanding which pages are popular helps us create more useful guides and reviews.
• To analyse usage trends — aggregate analytics data helps us make informed decisions about site structure and navigation.
• To respond to your inquiries — if you contact us via the contact form, we use your information to reply to your message.
• To detect and prevent technical issues — monitoring for errors, broken links, and performance problems.
• To comply with legal obligations — where required by applicable law.

We do not sell, rent, or trade your personal information to third parties. We do not use your data for automated decision-making or profiling.

3. Cookie Policy

3.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide reporting information to site owners.

3.2 Types of Cookies We Use

• Essential cookies: These are necessary for the website to function properly. They enable core features like page navigation, access to secure areas, and cookie consent preferences. You cannot opt out of essential cookies as the website cannot function without them.
• Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve site performance and content quality.
• Preference cookies: These remember choices you make (such as cookie consent status or theme preferences) to provide a more personalised experience on return visits.

3.3 Cookie Consent

When you first visit our website, a cookie banner will ask for your consent to non-essential cookies. You can accept or reject non-essential cookies at that time. Essential cookies will be set regardless of your choice, as they are required for the website to function.

You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, which will trigger the consent banner again. You can also manage cookies through your browser settings — most browsers allow you to block or delete cookies.

3.4 Third-Party Cookies

Some cookies may be set by third-party services we use, such as analytics providers. These third parties have their own privacy policies governing their use of cookies. We encourage you to review their policies for more information.

4. Third-Party Links and Affiliate Disclosure

Our website contains links to third-party websites, including online casinos. Some of these links are affiliate links, which means we may earn a commission if you click through and register or make a deposit at a casino. This commission comes from the casino, not from you — it does not affect the price you pay or the bonus you receive.

We clearly mark affiliate links on our site. However, we want to be transparent: the presence of affiliate relationships does not influence our editorial content. Our reviews and ratings are based on genuine testing and analysis.

We are not responsible for the privacy practices, content, or security of third-party websites. When you click a link to an external site, you leave chickentraincasino.com and are subject to that site's own privacy policy and terms. We recommend reviewing the privacy policy of any third-party site before providing personal information.

5. Data Retention

We retain your data only for as long as is necessary to fulfil the purposes outlined in this policy:

• Analytics data: Retained in aggregated, anonymised form for up to 26 months, after which it is automatically deleted.
• Cookie consent preferences: Stored on your device for up to 12 months, after which the consent banner will reappear.
• Contact form submissions: Retained for up to 12 months after the inquiry has been resolved, then permanently deleted.

If you request deletion of your data (see Section 6), we will delete it within 30 days of receiving your verified request, unless we are legally required to retain it.

6. Your Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR. These rights include:

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of receiving your request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to deletion (right to be forgotten): You have the right to request that we delete your personal data where there is no compelling reason for us to continue processing it. We will comply unless we have a legal obligation to retain the data.
• Right to data portability: You have the right to request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service.
• Right to restrict processing: You have the right to request that we limit how we use your data in certain circumstances, such as while a complaint is being investigated.
• Right to object: You have the right to object to our processing of your personal data where we are relying on a legitimate interest as the legal basis for processing.

To exercise any of these rights, please contact us using the details in Section 7 below. We may ask you to verify your identity before processing your request. We will respond to all legitimate requests within 30 days.

If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.

7. Contact for Data Requests

For any questions about this Privacy Policy, or to exercise your data rights, please contact us at:

• Email: [email protected]
• Subject line: "Privacy / Data Request"
• Address: Manchester, United Kingdom

We aim to respond to all privacy-related inquiries within 48 hours, and to fulfil data requests within 30 days.

You may also use our contact page to submit a data request. Select "Report Issue" as the subject and include "Data Request" in your message.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

For significant changes that materially affect how we handle your data, we will make reasonable efforts to provide notice, such as displaying a prominent notice on our website.